“An Internal Error has Occurred”

This error appears when connecting to a desktop or laptop through the Remote Desktop Connection. The error can be caused by misconfigured Remote Desktop Protocol (RDP) and security settings. When the error pops up, that means RDP is not able to create a connection with the RDP server between the user and the client.

1.Disabled Remote Connection - If the Remote Desktop connection is not enabled on your computer, the error will likely appear. Hence, allow the Remote Desktop connection on your Windows to fix this error.
2.Misconfigured RDP Security Settings - The misconfiguration of the Remote Desktop Protocol settings can cause this error. However, you can easily fix this error by configuring RDP settings correctly.
3.Corrupt Windows Update - According to some users, the error can appear due to a corrupt Windows Update installation. Therefore, reinstalling the Windows update might fix your issue.
4.Disabled Remote Desktop Service - If the Remote Desktop Service is disabled, you might encounter several errors such as this one. Hence, you need to ensure that the Remote Desktop Service is running properly.
5.Using Static IP - Another reason that can lead you to this issue is using a static IP address like Google, Cloudfare, and among others. If the DNS server is down, this error might appear. Therefore try switching to the automatic DNS to avoid this error.

Fix RDP Security Settings

The error can often be caused by a disabled RDP setting in the Local Group Policy. The settings specify whether to use the RDP security layer feature to communicate between clients and the RDP server. However, in many scenarios, you might encounter this error if this setting is disabled.
Fix this error by enabling this setting. Follow the steps:
1.Press the Win + R to open Run Window
2.Type gpedit.msc and click OK.